Top 5 Most Desirable Skills for Employees Following Covid-19

The massive hit of Covid-19 has changed the job market and brought the global economy to a standstill. Some employees are out of work while others resorted to working from home as the pandemic hit its peak. Needless to say, we may be wondering, what are the top skills that employers are looking for after the pandemic fades? Workplace experts predict that there are several skills that you will need to succeed in a post-pandemic job market.

The first skill is customer service. Whether it is a face-to-face interaction or interacting digitally, a strong customer service skill will always be in high demand. Indeed, with non-essential businesses affected by the pandemic, there will undoubtedly be an enormous influx of customer enquiries upon reopening. Therefore, outstanding customer service skills will be sought after by many employers – especially post Covid-19.

Next are digital communication skills. Employees adept at digital communication such as email, web conferencing, text, and so forth will be highly sought after. Naturally, though the crisis will be lessened through time, there will be instances when customers prefer communicating digitally than face-to-face contact.

Another vital skill that is critically important during post Covid-19 is supply chain knowledge. The skill to distribute goods economically and safely for businesses across a wide range of products is imperative to keep a business afloat. Thus, having a solid foundation in distribution process management, quality control, cost accounting, and many more is a golden ticket for a promising logistics position.

Regardless of any job, position, or company, there is no doubt that soft skills and emotional intelligence will be a great asset to any employee. In fact, employers will not only take into account your technical skills, but your soft skills and emotional intelligence are attractive as well. The demand for emotional skills will also skyrocket by 2030.

There will also be a high demand for cybersecurity experts after 2020. As most companies have shifted to operating from home during the pandemic, some will continue with a remote workforce. At the start of the pandemic, there has been a significant number of cyberattacks on networks, routers, and personal computers. For companies to work remotely, cybersecurity is critically paramount.